Silvermoon Policy

Your Privacy

We respect your privacy and we provide you with the right to see and/or correct your personal information. We do not sell our mailing list, nor do we disclose private information to any other person or company. Occasionally we may contact you to obtain further information or to offer other products or services that we feel may interest you. Should you prefer not to be contacted, please let us know and we will ensure that your name is withheld.

Purpose of this Policy

This policy outlines:
- what personal information we collect and how it is collected during the course of 
  running our business;
- what we do with any personal information received; and,
- how we ensure that this information is treated in accordance with the
  requirements of the Privacy Act.

Information Collected
At all times there is no obligation for our customers to provide us with personal information – unless it is a necessary requirement to fulfil an order or to provide another customer service function. Customer delivery and contact details are stored and purchase history details may also be collected.
This information may be collected at our retail stores; when placing an order with our customer service department; or, from our website.

Use of Information Collected
All information Silvermoon collects through the course of normal business dealings remains confidential.
Silvermoon does not disclose personal information to any other organisations – unless the owner of that information has given their consent.
We only use the information for processing orders or for internal marketing purposes – which may include:
- fulfilment of orders.
- statistical analysis of customer shopping habits, interests, and preferences.
- analysis of relevance of our special offers and promotions and sending information about these promotions and products including sending information by e-mail providing the customers consent has been given for this service.

Security of Information Collected
Silvermoon takes all reasonable precautions to ensure that any personal information received is kept confidential.
For sending information and for delivery of orders placed through our customer service centre or via our websites, it is necessary to disclose some personal information to third parties such as delivery contractors.

Consent
Customers who do not wish to have their personal information used for marketing by Silvermoon are most welcome to indicate their desire at the time of purchase, in correspondence, at interview or any other point of contact with a representative of our company.

Legal

These terms of access apply to the use of this website. You need to read these terms and conditions together with the terms and conditions governing the products and/or services available to you through this website. We and you may also agree in writing to other terms and conditions and the law may imply terms and conditions. We will use the phrase "these terms" to cover all of these terms and conditions and any changes to them.
If there is any inconsistency between the website terms and conditions and the terms and conditions governing the products and/or services available to you through this website, the terms and conditions governing the products and/or services available to you through this website will prevail.
By using this website, you acknowledge that you are bound by these terms.
If you don't accept these terms, you must not use this website.

Changes to this website

We may change the information on this website, including these terms, at any time. By continuing to use this website after any changes have been made, you acknowledge that you will continue to be bound by these terms.

General information

The content of this website is for your information only.  We will try to make sure that the information on this website is accurate and up to date, but we do not guarantee that the information we provide is reliable, accurate, or suitable for what you may want to use it for.
Before you rely or act on any of the information on this website, you should get independent professional advice.

Liability

You use this website at your own risk. We will not be liable for any loss or damage (direct or otherwise) you suffer in connection with your use of this website or of any linked website or your use of, or reliance on, information contained on or accessed through this website or any linked website.
We exclude any condition or warranty that could be implied into these terms (but only to the extent that this is allowed by law).

Intellectual property and our other rights

We hold all copyright and other intellectual property rights in this website. You may use the information on this website and reproduce it (electronically or in hard copy) for your personal use only.
In all other circumstances, you must get written permission from us before you use, send or reproduce any of the information on this website.